We really hope that you love your Positive Teacher Company purchase but if you're not absolutely happy, don't worry - we offer refunds or exchanges on unused items if returned within 28 days of your delivery date. Please download this returns form and include it with your parcel.

Unfortunately we cannot offer you a refund or exchange if your are outside of these time limits.

Non-returnable items:

• Gift cards
• Downloadable products
• Personalised items

 Please note that your return may incur a restocking fee if the item returned does not arrive in the same condition as sent originally. To avoid this, please use the original packaging or similar so the item is adequately protected.

Should you have any further questions, please contact us at hello@tptc.co.uk and we will be happy to assist.