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Shipping & Delivery

Shipping:

Postage is £3.95 for all orders under £100. Orders over £100 have a postage fee of £9.95 but all are sent first class. All orders are sent by a tracked service. You'll be sent a link to track your parcel once it has shipped.

International delivery is £15 but if you would like to make an enquiry about a bespoke postage cost for smaller items, please email enquiries@thepositveteachercompany.co.uk. (This only applies to International orders).

Please allow between 2-5 days for your order to arrive after shipping confirmation.

If more than 10 working days have passed please email us at enquiries@thepositiveteachercompany.co.uk to review the status of your order. Refunds will be handled through email if necessary.

Replacements will not be given for missing parcels if more than a 2 weeks have passed before contacting us.

 

International Shipping

We ship across the world, but please note that shipping outside of the EU may incur customs charges upon the parcel's arrival. The buyer is responsible for these charges. We are unable to refund items if customs charges were refused by the buyer.