Shipping & Delivery
Postage is £1.95 for orders under £5 and £4 for all orders £5 or above. All orders over £5 are sent by a tracked service. You'll be sent a link to track your parcel once it has shipped.
International delivery is £9 or more depending on the destination country but if you would like to make an enquiry about a bespoke postage cost for smaller /larger items, please email firstname.lastname@example.org. (This only applies to International orders). Import duty and/or taxes may be payable on your package when it reaches your destination country.
Please allow between 2-5 days for your order to arrive after shipping confirmation.
Replacements will not be given for missing parcels if more than a 14 days have passed before contacting us. Replacements for missing parcels which have been marked as 'delivered' on Royal Mail's tracking system can only be replaced within 5 days of the parcel being 'delivered'. The replacement of these 'delivered' parcels is at the discretion of TPTC as we have no obligation to replace parcels if there is evidence that the customer has received it.
We ship across the world, but please note that shipping outside of the UK may incur customs charges upon the parcel's arrival. The buyer is responsible for these charges. We are unable to refund items and postage costs if customs charges were refused by the buyer. Please allow up to 56 days of items to arrive if ordering from outside the UK.